Reporting System


GRADEL is committed to full compliance with applicable laws and regulations and to our high standards of ethical and responsible business conduct, as reflected in our Code of Conduct and related policies. The GRADEL SecureLine is a channel through which reporters may submit an alert securely and confidentially, or anonymously where legally permissible. Alerts could relate to our Code of Conduct, Supplier Code of Conduct, policies and standards, or to compliance with applicable laws or regulations.

GRADEL is committed to developing a “Voice Up” culture where all former or current employees, interns, temporary workers, candidates for employment, shareholders and third parties (including but not limited to contractors and their employees, subcontractors, direct or indirect suppliers, and local communities around our and our suppliers' sites) feel comfortable reporting concerns.

This reporting system allows you to quickly and easily report any actual or suspected misconduct that could affect our company or the well-being of our community members.

Treat this tool with the seriousness and responsibility it is intended to convey. This reporting system should not be used to make false accusations against others or to report information that you know to be false. Please note that the GRADEL SecureLine Reporting System shall not be used for general complaints. If you would like to place a general complaint, please contact the responsible department or individuals within GRADEL.

Thank you for your support.

Potential Reports

  • Bribery is the crime of offering, giving, receiving, or soliciting something of value to improperly influence the decisions or actions of a person in a position of authority or trust

  • Fraud is the intentional act of using deception, lies, or trickery to gain money, property, or an unfair advantage, or to cause a financial loss to another person or organization

  • Financial crime refers to any illegal activity that exploits money, financial accounts, or financial systems to secure an unlawful personal or organizational gain

  • Harassment is any unwanted, unwelcome, or persistent behavior that annoys, threatens, intimidates, humiliates, or causes emotional or physical distress to a person

  • Discrimination means treating a person or group unfairly or differently because of personal traits like race, gender, age, religion, or disability

  • Rights are inherent, universal, and legally recognized entitlements that belong to every human being from birth. Protection of individuals refers to the legal, judicial, and administrative mechanisms created by states and international bodies to safeguard these rights, prevent abuses, and ensure human dignity, safety, and equality

At GRADEL, we are committed to conducting our business with integrity, transparency, and respect for applicable laws and ethical standards. Any employee, contractor, supplier, customer, or other stakeholder who becomes aware of a suspected violation of the law, company policies, or ethical principles is encouraged to report it through our whistleblowing channel.

All reports are handled confidentially and impartially by the designated Persons of Trust within the company. Information and personal data related to a report are accessed only by authorised individuals involved in the assessment and investigation of the case and are processed in accordance with applicable data protection requirements.

Upon receipt of a report, GRADEL will conduct an initial assessment and, where appropriate, initiate an investigation. Whistleblowers may remain anonymous. However, to enable an effective investigation, we strongly encourage whistleblowers to provide a secure means of communication, such as an e-mail address or another contact method. Without any possibility of communication, GRADEL may be unable to request additional information, properly assess the reported facts, or provide feedback on the outcome of the investigation.

GRADEL strictly prohibits any form of retaliation against individuals who raise concerns in good faith. All reports will be considered seriously and treated with the utmost discretion.